Dusk Furniture Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.2
- Customer Service4.7
- Return Policy4.7
- Price & Quality4.2
- Shipping & Delivery4.6
Recent Customer Reviews (15)
Lauren Simmons
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Örlygur Þorbergsson
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Rosie Dyer
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Madeleine Holmes
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Lance Laforge
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Maria Purnell
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Steffen König
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Cesira Saavedra
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Marina Oliveira
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Daniel Maclennan
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Dusk Furniture Pricing
Sofas & Armchairs
£125 - £1,695
Coffee Tables
£995
Duvet Covers
£15 - £249
Beds
£319
Lighting
£195
Dusk Furniture Pros & Cons
Pros
1
Quality and Design: Dusk furniture is known for its high-quality, individually handcrafted pieces that are stylish and decorative.
2
Variety of Products: The brand offers a wide range of furniture and home accessories, including bedroom, living, dining, and office furniture, lighting, and decorative items.
3
Sustainability: Dusk uses reclaimed teak and certified plantation teak, ensuring their products are ethical and sustainable.
4
Competitive Pricing: The company often has sales and discount codes, making their products relatively affordable.
5
Compact Options: They have a variety of compact sofas, such as the Soho two-seater, which is well-designed and suitable for small spaces.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including non-existent communication, long response times, and difficulties in getting refunds.
2
Quality Variability: Some customers have experienced poor quality in their products, such as underfilled and saggy seat cushions.
3
Reliability Concerns: There have been instances where products have broken or not met expectations, leading to reliability concerns.
Dusk Furniture Features and Benefits
Features
Full Payment Required
Payment must be made before any products are dispatched from the warehouse.
Secure Payment Methods
Accepts PayPal, Visa, MasterCard, and American Express.
Worldwide Shipping
Offers a worldwide shipping service if requested, though overseas orders cannot be placed online.
Right to Cancel
Customers have the right to cancel their order at any time before receiving a 24-hour confirmation email.
Amendment Accommodation
Will endeavor to accommodate changes after the order has been placed.
Rustic Wood
Uses reclaimed teak and sometimes plantation teak from certified sources, resulting in unique measurements and appearances.
Handcrafted
Each piece is handcrafted by skilled artisans, ensuring a rustic and natural look.
Storage Policy
Will store items for up to one month at no cost; storage will be charged on a weekly basis thereafter.
Faulty Goods
Will arrange a replacement or refund for faulty goods received.
Returns Policy
Allows returns within 14 days for standard delivery accessories; non-standard delivery goods require special arrangements.
Variety of Furniture
Offers a wide range of furniture including beds, bedroom furniture, dining, lounges, office, and garden furniture.
Customization Options
Provides guides for choosing the perfect bed frame, sofa styling, and cushion arranging to help customers customize their furniture.
Durable Materials
Uses high-quality materials that are durable and long-lasting, ensuring the furniture remains in good condition over time.
Comfort and Hygiene
Offers tips on choosing the right pillow sizes, mattress toppers, and luxury bath towels for enhanced comfort and hygiene.
Sustainable Practices
Uses reclaimed teak and certified plantation teak to ensure ethical and sustainable practices.
Customer Service
Provides customer service support via email at [email protected] for any queries or issues.
Quality and Design
Dusk furniture is known for its high-quality, individually handcrafted pieces that are stylish and decorative.
Variety of Products
The brand offers a wide range of furniture and home accessories, including bedroom, living, dining, and office furniture, lighting, and decorative items.
Sustainability
Dusk uses reclaimed teak and certified plantation teak, ensuring their products are ethical and sustainable.
Competitive Pricing
The company often has sales and discount codes, making their products relatively affordable.
Compact Options
They have a variety of compact sofas, such as the Soho two-seater, which is well-designed and suitable for small spaces.
Free Standard UK Delivery
Available on orders over £80.